The Schacht Center is closed from Friday, May 16 at 4:30 p.m. until Monday, August 18 at 9 a.m. for the summer.
We’ve compiled a list of helpful resources you may need while we’re away.
In the event of an on-campus emergency, call 413-585-5555 to reach Campus Safety or 911 for Northampton Public Safety. Stay on the line until otherwise directed.
Mental Health Resources
If you are on-campus and experiencing a mental health emergency, you have the following options for urgent support.
Call 413-585-2800, option 2 to reach TELUS to speak to a licensed provider right away. You can also schedule a video or ongoing session by calling this number.
Download the TELUS app to access chat support with a licensed therapist 24/7.
Contact Northampton Clinical Support Options (CSO), the local crisis support service by calling 413-586-5555.
Contact Campus Safety at 413-585-5555
If you are off-campus and experiencing a mental health emergency, here are some options for urgent support.
Call 413-585-2800, option 2 to reach TELUS to speak to a licensed provider right away. You can also schedule a video or ongoing session by calling this number.
Download the TELUS app to access chat support with a licensed therapist 24/7.
PsychologyToday
PsychologyToday lists a range of private practice providers throughout the country. You can do a search based on your local area. You can also do a broader search within the state where you are located and look for therapists that provide telehealth. If you are based in Northampton, or want your search to include all of Massachusetts, click on the links.
Feel free to play with the filters to look based on your insurance, identity markers that are important to you, clinical speciality, and different geographic areas.
Each therapist will not be able to accept all insurances and some may be cash-based.
Some may be full to new clients, however you can email each one directly right through their profile on this one website.
Finding a Therapist Through Your Insurance
If you have the insurance provided by the college (BCBS), you can use the Gallagher Student app to help find providers.
If you have another insurance, go to your insurance company’s website and search for “behavioral health provider”
Finding a Psychiatric Provider
Either contact one of the clinics listed below, or search for psychiatrists in Northampton or Springfield.
Helpful Tips
Your PCP may be able to review many mental health medications. Reach out to them first to see if they can fill your prescriptions.
Make an appointment early to make sure you don’t run out of your medications. It’s important not to wait until you are almost out!
Students are responsible for all costs not covered by insurance. Students may apply for funding assistance to cover the cost of medical expenses, but only after exploring in-network options with insurance.
Options for Students with the Blue Cross Blue Shield Student Health Insurance Plan
Telehealth: Students who have the Blue Cross Blue Shield student health insurance plan are eligible for telehealth services for mental health medications with a $0 copay (all other services have a $25 copay)
Find a Doctor: Click “Find a Doctor” on the Gallagher Student webpage to find local in-network providers.
Options for Students with Private Insurance (some may work for BCBS SHIP):
Zocdoc: Find providers that work with your insurance plan. Enter speciality (psychiatry), zip code, and insurance information to find local in-network providers.
Talkiatry: Works with 100+ insurances. See their Insurance Checker to see if services will be covered by your insurance.
Brightside: Contracts with Aetna, Allegiance Benefit Plan Management, Allied Benefit Systems, Ambetter, Surest, Cigna, Meritain Health, Medicare, Oxford Health Plans, Northwest Administrators, UMR, United Healthcare, UMPC. Private pay options available (for non-controlled substances).
PsychologyToday: Enter your zip code and filter by insurance. Make sure the provider is in-network to avoid extra charges. Note whether they indicate they are accepting new patients.
Call your insurance company’s member services (often located on the back of your insurance card). Many insurance companies have behavioral health advocates and other representatives who can assist you and share a tailored list of local providers.
Community Support Options
The Clinics below will take almost ALL insurances. They also provide telehealth therapy so traveling to the location is not necessary.
Hampshire County 413-582-0471
Franklin County 413-774-1000
Psychiatric Crisis Services 413- 586-5555
ServiceNet Northampton 413-584-6855
Behavioral Health Network Psychiatry 413-246-9675
Behavioral Health Network (Liberty Street, Springfield Clinic) 413-734-3151
Center for Human Development
Location
Phone
Easthampton
844-243-4357
Greenfield
844-243-4357
Holyoke
844-243-4357
Springfield (Pine Street)
844-243-4357
Off-Campus Urgent or Crisis Support Services
24/7 Phone Support
24/7 Text Support
Northampton Clinical Support Options (CSO): 413-586-5555
Download the TELUS app and request text support
National Suicide and Crisis Lifeline: 988
General Crisis Text Line: Text HOME to 741741
The Trevor Project (LGBTQ Suicide Hotline) 1-866-488-7386
For Students of Color: Text STEVE to 741741
Trans Lifeline: 1-877-565-8860
For students who identify as Muslim: Text SALAM to 74174
Muslim Youth Hopeline: 1-855-95-AMALA
Trevor Project for LGBTQ: Text START to 678-678
Physical Health Resources
Urgent, Walk-In, & Reproductive Health Clinics
Clinic
Location(s) & Hours
Cooley Dickinson Hospital Urgent Care (Some online scheduling available.) Last patient taken 30 minutes before closing. 413-582-4400 (all locations)
If you need a ride to the main hospital at Cooley Dickinson (including Urgent Care, Radiology, or GYN Care at the Yellow House), or Baystate Convenient Care, you can request a ride from Campus Safety, and they may be able to transport you, if not responding to an emergency.